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The Challenging Parent – How to Work in Partnership with Difficult Parents Post-Covid and Beyond

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Event recorded via Zoom on May 3, 2021.

Program offers 1.5 BBS California CEUs for LPCCs, LPSW, and LMFTs.

Workshop Description:

Parents are dealing with a lot right now. If a parent was difficult before Covid, in its aftermath, they may be even more challenging. If you’ve ever had to deal with an over-bearing or difficult parent, this workshop will help you work effectively and efficiently together. The presenter, Jodee Blanco, will provide specific strategies on how to handle the irate, unreasonable, parent who storms into your office, frustrated and unwilling to listen, and begins bullying you or the school.

If you’re a mental health professional who works in the school system, you know firsthand how difficult it can be to calm that parent down and get them to listen and behave like an adult. How do you communicate with the irrational parent, motivate him/her to work with you in everyone’s best interests? What shouldn’t you say to an angry, bullying parent and why, and what should you say and do? What are the three tenets of emotional credibility in communication and how do you apply those tenets to successfully win over even the most stubborn, challenging parent, inspire understanding, and most importantly, collaborate on viable solutions that you implement successfully together? Jodee will walk you through step by step how to transform a tense situation with a parent into an opportunity to forge a productive, rewarding partnership that enriches the school, the student, and the student’s family.

Learning Objectives:

After attending this introductory-level workshop, participants will be able to:

(1) Identify strategies for working with difficult parents

(2) Discuss the use of the three tenants of emotional credibility in communicating with difficult parents

(3) List the benefits of creating positive partnerships with the parents of their clients.

Professional Bio of Presenter Jodee Blanco

Jodee Blanco is the author of two New York Times bestsellers including the seminal memoir, Please Stop Laughing at Me…. She is anti-bullying’s first voice and one of the most respected speakers and bullying prevention experts in the country. She has implemented her program It’s NOT Just Joking Around! in hundreds of schools, has presented to thousands of students, teachers and parents, and is frequently called upon by school districts to keynote their professional development conferences, and work with their schools. She is the author of a series of critically acclaimed white papers for educators, administrators and mental health professionals on the subject of bullying, and a featured presenter at major educational conventions. Prior to her anti-bullying work, she owned an international PR firm and taught at The University of Chicago and New York University. She has been featured in USA Today, on CBS Evening News, and is a frequent media guest on bullying related breaking stories. For more info, please visit

Registration and Fees:

General Admission: $25.00

TCSPP Current Site Supervisors & Community Partner Admission: $15.00

TCSPP Alumni Admission: $15.00

TCSPP Faculty and Staff: $15.00

TCSPP Student Admission: $15.00

Non-TCSPP Student Admission: $5.00


Blanco, Jodee (2018). A Primer on Handling Challenging Parents. National Catholic Educational Association.

Blanco, Jodee (2017). A Primer on Bullying Intervention. National Catholic Educational Association.

Blanco, Jodee (2019). A Primer on Compassionate Discipline. National Catholic Educational Association.

Hostetler-Mullet, Judy (2014). Restorative Discipline: From Getting Even to Getting Well. Children & Schools. Volume 36, Issue 3. National Association of Social Workers Press.

Payne, Allison-Ann, Welch, Kelly (2017). The Effect of School Conditions on the Use of Restorative Justice in Schools. Youth Violence and Juvenile Justice. Volume 16, Issue 2. Sage Publications.

Continuing Education:

Target Audience: All mental health disciplines.

MFTs, LPCCs, and LCSWs. Course meets the qualifications for 1.5 hour of continuing education credit for MFTs, LPCCs, and/or LCSWs as required by the California Board of Behavioral Sciences. If you are licensed outside of California please check with your local licensing agency to to determine if they will accept these CEUs. The Chicago School of Professional Psychology is approved by the California Board of Behavioral Sciences (BBS) to offer continuing education programming for MFTs, LPCCs, LEPs, and/or LCSWs. The Chicago School of Professional Psychology is an accredited or approved postsecondary institution that meets the requirements set forth in Sections 4980.54(f)(1), 4989.34, 4996.22(d)(1), or 4999.76(d) of the Code.

Participation Certificate. The Chicago School of Professional Psychology is able to provide students and other participants who simply wish to have documentation of their attendance at the program a participation certificate.

Non Psychologists. Most licensing boards accept Continuing Education Credits sponsored by the American Psychological Association but non-psychologists are recommended to consult with their specific state-licensing board to ensure that APA-sponsored CE is acceptable.

*Participants must attend 100% of the program in order to obtain a Certificate of Attendance.

The Chicago School of Professional Psychology is approved by the American Psychological Association to sponsor continuing education for psychologists. The Chicago School of Professional Psychology maintains responsibility for this program and its content.