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Running A Successful Mental Health Practice in A Post-Covid Era

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Recorded on Thursday, November 17, 2022

Presented by Yesenia Servin, CPMSM, PESC & Anna Wlodarczyk, MS

 When attended in full, offers 2.0 CEs for Psychologists, 2.0 IL CEUs for Social Workers, 2.0 BBS CEUs for Counselors and Social Workers, or 2.0 SHRM PDCs for Human Resource Professionals.

Workshop Description:

Want to ensure you have all the necessary processes in place while building your practice? In this two-hour training session, you will learn the most important aspects of building and maintaining a successful practice, including credentialing, enrollments, billing, and managing accounts receivable. This training will show you, step-by-step, how to run an efficient and successful practice. 

This professional presentation will provide training and guidance on creating a successful mental health practice. The presenters will go over crucial steps that impact your revenue cycle; including insurance credentialing and contracting and provider enrollment. Providers will understand how to create an efficient credentialing/enrollment process and understand the connection with a healthy revenue cycle. During this workshop, providers will understand CAQH, NPPES, I&A, AVALITY, ERA & EFTs, and Medicare portal. 

Learning Objectives:

After completing this intermediate level program, participants will be able to

  1. Assess structure needed to build a successful mental health private practice,
  2. Discuss credentialing and enrollment processes that impact your revenue cycle,
  3. Recognize the various insurance payers, including private/commercial and government,
  4. Evaluate billing procedures to maximize reimbursement.

Program Standards and Goals:

This program meets APA’s continuing education Standard 1.2: Program content focuses on ethical, legal, statutory or regulatory policies, guidelines, and standards that influence psychological practice, education, or research

This program meets APA’s continuing education Goal 2: Program will enable psychologists to keep pace with the most current scientific evidence regarding assessment, prevention, intervention, and/or education, as well as important relevant legal, statutory, leadership, or regulatory issues.

Presenter Biographies:

Yesenia Servin, CPMSM, PESC: Yesenia is a nationally certified credentialing and enrollment management expert. Yesenia maintains her own consultancy, YS Credentialing, PLLC where she helps organizations develop and implement best practices guidelines and processes; analyzes revenue cycle management and guides the credentialing and payer enrollment structure. With over 23 years in the healthcare industry, her experience includes Durable Medical Equipment, Hospital & Academic Health Systems, and Community Mental Health Organizations, Global Managed Care organization as well as providing revenue cycle consulting services to various healthcare providers and organizations. Yesenia is a current Team Med Global Collaborator and Faculty, NAMSS member, and is a NAMSS Educational Conference Guest Speaker, a current member of the NAHRI Leadership council, current trainer for The Chicago School of Professional Psychology and current trainer for The Training Leader Corporation. 

Anna Wlodarczyk, MS: Anna Wlodarczyk has over 10 years of diverse healthcare industry experience including medical and dental billing, healthcare administration, and financial management. She received her Master’s degree from DePaul University in Public Service Management with concentration in Health Care Administration. Anna works as a practice manager for a successful mental health practice. She also has built her medical billing and consulting business, Premier Medical Consulting. Anna is a current trainer for The Chicago School of Professional Psychology and industry consultant and trainer. She enjoys helping providers understand billing and revenue cycle management. Her expertise helps healthcare professionals with accurate and timely billing. Anna loves to travel with her family and practice yoga in her free time.


Griswold, Barbara (2018). Navigating the insurance maze, Paper Street Press.

CMS Program Integrity Manual, Chapter 10 (05/26/2022).

Marchand, Sherry, CPMA (2017). Coding and billing for mental health services. Vyne Education, LLC. 

Workshop Pricing:

General Admission: $30

Continuing Education:

Target Audience: All mental health disciplines.

Psychologists. This program, when attended in its entirety, is available for 2.0 continuing education credits. The Chicago School of Professional Psychology is committed to accessibility and non-discrimination in its continuing education activities. The Chicago School of Professional Psychology is also committed to conducting all activities in conformity with the American Psychological Association’s Ethical Principles for Psychologists. Participants are asked to be aware of the need for privacy and confidentiality throughout the program. If program content becomes stressful, participants are encouraged to process these feelings during discussion periods. If participants have special needs, we will attempt to accommodate them. Please address questions, concerns and any complaints to [email protected] There is no commercial support for this program nor are there any relationships between the CE Sponsor, presenting organization, presenter, program content, research, grants, or other funding that could reasonably be construed as conflicts of interest.

Social Workers. This program, when attended in its entirety, is available for 2.0 hours of continuing education. The Chicago School of Professional Psychology is licensed by the Illinois Department of Financial and Professional Regulation (IDFPR) to provide continuing education programming for social workers. License Number: 159.001036

MFTs, LPCCs, and LCSWs. Course meets the qualifications for 2.0 hour of continuing education credit for MFTs, LPCCs, and/or LCSWs as required by the California Board of Behavioral Sciences. If you are licensed outside of California please check with your local licensing agency to to determine if they will accept these CEUs. The Chicago School of Professional Psychology is approved by the California Board of Behavioral Sciences (BBS) to offer continuing education programming for MFTs, LPCCs, LEPs, and/or LCSWs. The Chicago School of Professional Psychology is an accredited or approved postsecondary institution that meets the requirements set forth in Sections 4980.54(f)(1), 4989.34, 4996.22(d)(1), or 4999.76(d) of the Code.

Participation Certificate. The Chicago School of Professional Psychology is able to provide students and other participants who simply wish to have documentation of their attendance at the program a participation certificate.

Non Psychologists. Most licensing boards accept Continuing Education Credits sponsored by the American Psychological Association but non-psychologists are recommended to consult with their specific state-licensing board to ensure that APA-sponsored CE is acceptable.

*Participants must attend 100% of the program in order to obtain a Certificate of Attendance.

The Chicago School of Professional Psychology is approved by the American Psychological Association to sponsor continuing education for psychologists. The Chicago School of Professional Psychology maintains responsibility for this program and its content.