April 8, 2021
Jennifer Smith Ramey, LPC
Description: Behavioral healthcare agencies experienced significant changes to their operations because of the COVID-19 pandemic. Behavioral health agencies transitioned from face-to-face counseling to telemental health (TMH) and counselors began telework. This presentation will present a case study on the modifications a community behavioral health center in Central Virginia made in response to a pandemic, which may provide generalized lessons to other behavioral health agencies and organizations.